Privacy Policy kn77 User Data Protection

1 Introduction

Kn77 ("we", "Platform" or "kn77.vin") is committed to protecting the privacy and data security of every user on our online entertainment platform. This Privacy Policy has been prepared in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection.

This policy applies to all personal information you provide to us when registering, using our services, contacting customer support, or interacting with any part of the kn77 platform — whether through our website, mobile app, or other channels we operate.

By using the kn77 platform, you acknowledge that you have read and understood this Privacy Policy. We encourage you to read this document in full before providing any personal information to us.

2 Personal Information We Collect

Kn77 collects personal information across several categories depending on the context of your interaction with our platform. The following are the types of data we may collect:

3 How We Use Your Data

Every piece of data we collect is used for legitimate and specific purposes. kn77 does not use your data for purposes unrelated to the services we provide. The following are the primary purposes for data use:

• Account Management: Securely creating, verifying and maintaining your user account on the kn77 platform.
• Transaction Processing: Processing deposits, withdrawals and any financial transactions you carry out through the platform.
• Identity Verification (KYC): Ensuring all users are real individuals who meet the age and eligibility requirements set by the platform.
• Customer Support: Responding to enquiries, resolving complaints and providing technical assistance whenever you need it.
• Platform Security: Detecting and preventing fraud, hacking, money laundering and other suspicious activities.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem wagering and provide appropriate support.
• Service Improvements: Analysing aggregated usage data to improve the user experience on the kn77 platform.
• Marketing Communications: Sending promotional information and exclusive offers — only to users who have consented to receive such communications.

4 Information Sharing & Disclosure

Kn77 does not sell, rent or trade your personal information to any third party for advertising or marketing purposes. Your information is only shared in the following limited circumstances:

• Trusted Service Providers: Technical and service partners who help us operate the platform — such as payment providers, hosting providers and identity verification services — are bound by strict confidentiality agreements.
• Legal Requirements: Where required by Malaysian law or a valid court order, we may be obliged to disclose certain information to the relevant authorities.
• Fraud Prevention: In cases where there is strong evidence of fraud or financial crime, relevant information may be shared with law enforcement agencies.
• Business Transfers: If kn77 is involved in a merger, acquisition or asset sale, user data may be transferred to the successor entity — users will be notified in advance.

5 Data Encryption & Security Measures

The security of your personal data is kn77's top priority. We employ a comprehensive set of technical and organisational security measures to ensure your data is always protected:

• 256-bit SSL encryption: All data transmitted between your device and kn77 servers is encrypted using the latest TLS protocol, making it unreadable to third parties.
• Data-at-Rest Encryption: Sensitive information stored in our databases — including financial details and KYC documents — is encrypted using AES-256.
• Two-Factor Authentication (2FA): An additional security layer that ensures only you can access your kn77 account, even if your password is compromised.
• Continuous Monitoring: A 24/7 threat monitoring system that detects and responds to any suspicious activity in real time.
• Internal Access Controls: Only authorised personnel may access users' personal data, and every access is carefully logged for audit purposes.
• Regular Security Testing: kn77 conducts regular penetration testing and security audits through independent third parties to identify and patch any vulnerabilities.

While we apply industry-leading security measures, no online system can be guaranteed 100% secure. We encourage you to take an active role in protecting your account by using a strong password and not sharing your login credentials.

6 Cookies & Tracking Technologies

Kn77 uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance and maintain the security of your login session. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as session authentication, security, and navigation. These cookies cannot be disabled as they are critical to platform operations.
• Performance Cookies: Collecting anonymous information about how users interact with the platform to help us improve site functionality and speed.
• Functional Cookies: Storing user preferences such as language, region and display settings to deliver a more personalised experience.
• Analytics Cookies: Used to understand aggregate usage patterns for product development purposes — this data does not identify you individually.

You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect the functionality of the kn77 platform. Continued use of the platform constitutes consent to the use of cookies as described above.

7 Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by kn77. We fully respect and uphold these rights:

To exercise any of the above rights, contact our privacy team by email at [email protected]. We will process your request within 30 business days.

8 Data Retention Period

Kn77 only retains your personal data for as long as it is needed for the purposes stated in this Privacy Policy or as required by applicable law. The following are the general retention period guidelines we follow:

• Active Account Data: Retained for as long as your account is active and for a minimum of 5 years after account closure for legal compliance purposes.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with applicable anti-money laundering (AML) legal requirements.
• Security Logs: Retained for 12 months for security investigation and fraud detection purposes.
• Support Communication Data: Support team conversation records are retained for 3 years for quality control and dispute resolution purposes.
• Cookies & Analytics Data: Cookie data is cleared after the session ends (session cookies) or within 12 months (persistent cookies).

Once the retention period expires and there is no legal requirement to continue storage, your data will be securely deleted or anonymised from our systems.

9 Third-Party Links & Services

The kn77 platform is integrated with several trusted third-party service providers to handle specific functions such as payment processing, identity verification and platform analytics. While we select these partners with care, the kn77 Privacy Policy does not cover the privacy practices of those third parties.

• Every third-party service provider with access to kn77 user data is bound by a strict Data Processing Agreement (DPA).
• We only share the minimum data necessary for each provider to carry out their specific function.
• Third-party providers are prohibited from using kn77 user data for their own purposes outside the scope of the services they provide.

10 Child Protection

The kn77 platform is intended for adult users aged 18 and above only. We do not knowingly collect, store or process any personal information from individuals under the age of 18.

If we identify that a child's personal information has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. Parents or guardians who suspect their child has registered an account on the kn77 platform are requested to contact us immediately at [email protected].

11 Privacy Policy Amendment

Kn77 reserves the right to update or amend this Privacy Policy from time to time in line with changes in legislation, technological developments or platform operational improvements. Any material amendments will be communicated to registered users via email or a clearly displayed notice on the kn77 homepage at least 14 days before the changes take effect.

The latest update date is always displayed at the top of this page. Continued use of the platform after an amendment takes effect constitutes your acceptance of the amended Privacy Policy. We encourage you to review this page periodically.

12 Contact Our Privacy Officer

If you have any questions, concerns or wish to exercise your data rights, please contact the kn77 Data Protection Officer (DPO) through the following channels:

• Privacy Email: [email protected] — please state the subject "Privacy Policy Enquiry" for a faster resolution.
• Live Chat: Available 24/7 via the chat icon on the kn77 platform for general privacy-related enquiries.

We are committed to responding to all privacy-related enquiries within 5 business days and resolving any data rights requests within 30 business days of receipt.